Privacy Policy

How we safeguard your personal information

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PRIVACY POLICY

Medlink recognises that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.medlink-uk.com. The Site is operated by Medlink.

If you have questions or concerns regarding this statement, you should first contact our site co-ordinator at Click Here To Email Us or by post to:

  • Medlink
  • PO Box 40
  • Loughborough
  • LE11 1PT

IDENTIFYING INFORMATION

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Medlink requests identifying information when you:

  • Register on any of our web sites.
  • Place an order.
  • Provide feedback to an online survey or tell us about an idea or suggestion.
  • Participate in a rebate program, contest, or other promotional offer.
  • Request a SPECIAL SERVICE
  • Request information or files from technical support or customer service.


In these instances, Medlink will ask for your name, address, email address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

WHAT MEDLINK WILL DO WITH YOUR INFORMATION

If you choose to give us personal information for any of the purposes above, this information is retained by Medlink and will only be used by Medlink to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

WHAT OTHERS MAY DO WITH YOUR INFORMATION

Medlink does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organisation for use in its marketing or solicitations.

From time to time Medlink may use agents or contractors who will have access to your personal information to perform services for Medlink (such as DATABASE MAINTENANCE, etc.), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Medlink.

In addition, Medlink may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

MEDLINK ON-LINE SHOP

The Medlink On-line Shop is designed to give you maximum privacy of your identifying information.

When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

THIRD PARTY LINKS

medlink-uk.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.medlink-uk.com, Medlink cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

COOKIES

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalised service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

CHILDREN'S PRIVACY PROTECTION

Medlink is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

CHANGES TO THIS POLICY

Medlink may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

  • Medlink
  • PO Box 40
  • Loughborough
  • LE11 1PT

CREDIT CARD SECURITY

We know customers are often concerned about credit card security. We use one of the worlds largest and most secure funds transfer agencies - Sage.
None of your credit or debit card information is seen or held by Medlink.

LEGAL NOTICE

Your use of this site is subject to the following terms and conditions:

COPYRIGHT AND TRADE MARKS

Medlink is a registered trademark

DISCLAIMER

Medlink makes no claims of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided "as is" and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Medlink makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted , error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall Medlink, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from Medlink in respect of the use of any online service provided via this web site.

INTERACTIVE MATERIAL

Portions of this site may allow users to post their own material. Materials posted by users do not necessarily reflect the views of Medlink. By posting materials on this site, you represent that you have all necessary rights in and to such materials and that such materials will not infringe any personal or proprietary rights of any third parties, nor will such materials be defamatory, unlawful, threatening, obscene or otherwise objectionable.

Medlink reserves the right, at its sole discretion, to review, edit or delete any material posted by users which Medlink deems defamatory, unlawful, threatening, obscene or otherwise objectionable. Notwithstanding the foregoing, Medlink expressly disclaims any responsibility or liability for any material communicated by third parties through this web site.

We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy please contact us.